SureTrack Real Fix: Go With The Pack

Real Fixes from the SureTrackĀ® expert information resource are documented issues from actual shop repair orders and community discussions. Read on to see how SureTrack can help you correct issues that are not easily diagnosed using OEM information alone. SureTrack is currently available free with the purchase of a current Snap-onĀ® diagnostic software version.

An erratically shifting transmission can be caused by many things. Follow this Real Fix to see how to diagnose code P1717 on this Ford Explorer and fix the erratic shifts.

Vehicle
2004 Ford Explorer 4.0L

Title
Check Engine Light Is On, P1717, Replaced Automatic Transmission Solenoid Pack

Complaint
The customer states the check engine light is on.

Cause
Connected a scan tool and found code P1717 – SSD Inductive Signature Malfunction. Used the scan tool to monitor the live data, test drove the vehicle and found the transmission shifts were erratic. Visually inspected the transmission wiring harness and connectors and found no visible faults. The fluid was clean and at the proper level. Disconnected the automatic transmission shift solenoid wiring harness connector, inspected the terminals, and found no faults present. Used a multi-meter to check for the presence of a short in the automatic transmission shift solenoid circuits, and found no shorts were present. Used the multi-meter to check for the presence of battery power at the automatic transmission shift solenoid wiring harness connector and found battery power was present. Used the multi-meter to check the continuity of the automatic transmission shift solenoids and found automatic transmission shift solenoid “D” was intermittently electrically open when the solenoid was tapped on to simulate road shock. The tests indicated the automatic transmission shift solenoid was faulty. The automatic transmission shift solenoid “D” is integrated into the automatic transmission solenoid pack and is replaced as an entire unit.

Correction
Replaced the automatic transmission solenoid pack, cleared codes, performed a road test and verified the vehicle operated properly. The check engine light did not illuminate and no fault codes returned.


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About the Author

Nick Taylor

Nick Taylor is the SureTrack Community Administrator and a Senior Applications Specialist at Mitchell 1 with over 25 years of experience with electronic repair data systems. Nick previously worked in the automotive dismantling and engine rebuilding industries.