Doing routine maintenance on your customer’s car and then having a new problem on the test drive can sure ruin your day. SureTrack community member Taddia78 had a BMW X5 in their shop that had multiple misfires after doing maintenance. They posed the question to the community, and with the help of fellow community member […]
Technicians always want to complete the repairs of a customer vehicle but sometimes that doesn’t happen for various reasons. SureTrack community member rsm110 had a Ford F250 Super Duty in their shop where the sunroof wouldn’t open. They posed the question to the community, and with the help of fellow community member DAG1365, and others, […]
Driveability problems can be caused by many things. And when you have multiple candidates you always want to start with the basics which are usually the most economical repairs. When that doesn’t work, you can come to the Community for help. SureTrack community member alltune had a Volkswagen Passat in their shop that would jerk […]
Continuing our theme of air conditioning issues, here’s a problem with the A/C cutting off. SureTrack community member meadows1 had a Cadillac Escalade in their shop where the A/C would cut off after driving a while. They posed the question to the community, and with the help of fellow community member Poppyshop and others, they […]
Sometimes you don’t know if you’ve fixed a vehicle immediately afterward since it needs time to relearn. SureTrack community member MICHAEL2PINE17TRANSMISSIONS had a Chevrolet Silverado in their shop that had a problem accelerating. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to […]
Here’s another mid-summer air conditioning issue. And this time the customer did not tell the shop that they had already replaced some parts. SureTrack community member juniur had a Ford Edge in their shop where the air conditioner blower wouldn’t keep blowing. They posed the question to the community, and with the help of fellow […]
Refrigerant leaks can be tricky to track down in modern cars since so many components are hard to get to or see clearly. SureTrack community member Lutters had a Prius in their shop that repeatedly lost its A/C refrigerant. They posed the question to the community, and with the help of fellow community member ericsautomotive […]
It’s the middle of a record hot summer and your customer’s Jeep is overheating in traffic. They had it repaired at another shop and even tried to fix it themselves. Now it’s your problem. SureTrack community member ProAutoValdosta had a Jeep Cherokee in the shop that would overheat but all the obvious causes are resolved. […]
Replacing parts more than once is a real time waster for shops and frustrating for customers. Unfortunately not all new or rebuilt parts hold up as they should. SureTrack community member Ourfamilygarage had a Chevy Suburban in the shop that the alternator had been replaced in the past and now had symptoms indicating it had […]
Diagnosing and repairing transmissions can be a complicated process. Sometimes you need a little help from your friends before diving in further. SureTrack community member Abe_Lincoln had a Chevrolet HHR that came in for harsh shifting and not going into overdrive. They posed their question to the community, and with the help of fellow community […]