SureTrack Real Fixes

Learn what has worked for other technicians like you. Real Fixes are based on expert knowledge from professional technicians who have solved the same vehicle issues you may be facing, and cover just about every year/make/model combination that you’re likely to see in your shop.

  • SureTrack Community Fix: No Start Audi

    Buying a 20 year old car has its risks so it’s wise to have them inspected first. If you don’t you may be surprised by immediate problems. SureTrack community member patriot tech had a 2001 Audi A4 in the shop that wouldn’t start and the new owners knew nothing about the car. They posed the […]

  • SureTrack Community Fix: BMW on the Blink

    When you have a blinking warning light but no symptoms or codes, and usual testing doesn’t find the cause, what do you do? SureTrack community member MIKEMCCOYS had a BMW 325Ci with a blinking ABS light but no codes and the ABS working. They posed the question to the community, and with the help of […]

  • SureTrack Real Fix: VV Timing is Everything

    When the Variable Valve Timing (VVT) solenoid is malfunctioning, the entire system can be compromised, which may result in intake and exhaust valves opening and closing at the wrong time. In the case of this Real Fix, a 2012 Nissan Qashqai got brought into the workshop with a check engine light illuminated and a quick […]

  • SureTrack Real Fix: Hi-Ho Silverado

    When you ride a horse, your “throttle control” is pretty simple either using the reins or your heels. Throttle control on vehicles used to be simple as well, a cable or linkage attached to the foot pedal on one end and the carburetor or throttle body on the other. But now we have throttle controls […]

  • SureTrack Community Fix: Windows on the Frontier

    Electrical issues be a challenge at times, even on a relatively simple system. When you introduce control modules into the mix it can get even more complicated. SureTrack community member tchrono had a Nissan Frontier pickup in the shop with power windows that didn’t work. After testing on their own they were stumped. They posed […]

  • SureTrack Real Fix: The recirculation of life

    The EGR valve plays a key role in regulating exhaust emissions and is a necessary component in countries and cities with strict emissions regulations in place. In this Real Fix the technician found an issue with the resistance of the exhaust gas recirculation valve causing the check engine list to remain on for the customer. […]

  • SureTrack Real Fix: Erratic Throttle

    In the “good ole days”, the gas pedal was physically connected to the carburetor or throttle body. Now most vehicles connect the throttle pedal through the wiring and throttle control issues can require a lot of testing. Follow this Real Fix to see how codes P2110 and P2118 on a 2016 Jeep Patriot were diagnosed […]

  • SureTrack Community Fix: Running on Empty

    When you have a gas gauge that doesn’t work and your testing leads you to an obvious cause and that doesn’t actually fix it, what do you do? You contact your fellow techs through the SureTrack Community for help. SureTrack community member bmaples had a Ford F150 pickup in the shop where testing showed the […]

  • SureTrack Community Fix: Not an EVAP Leak

    Sometimes a customer thinks they know what’s wrong with their vehicle when they bring it into your shop, but that can just be a distraction. SureTrack community member bmaples had a Chevrolet Silverado in the shop where the customer thought they had an EVAP leak but it was something else. They posed the question to […]

  • SureTrack Community Fix: Uncool Caliber

    Once again summer is coming and driver’s want their air conditioning working, and they’re bringing them in for repair. SureTrack community member BradysHayden had a Dodge Caliber in the shop where the air conditioner wouldn’t come on. They posed the question to the community, and with the help of fellow community member Richard_C and others, […]