SureTrack Real Fixes

Learn what has worked for other technicians like you. Real Fixes are based on expert knowledge from professional technicians who have solved the same vehicle issues you may be facing, and cover just about every year/make/model combination that you’re likely to see in your shop.

  • SureTrack Community Fix: Rattle When You Roll

    Noises are bad. Intermittent noises are worse. Intermittent noises that only happen when you’re driving are horrible to diagnose. SureTrack community member 1Quick6 had a 2015 RAM 1500 pickup in the shop that had a rattling noise that could only be heard at certain times while driving. They posed the question to the community, and […]

  • SureTrack Community Fix: Reverse Air

    It’s always frustrating when you replace a part and the new one doesn’t work as it should. SureTrack community member bmaples had a BMW X3 SUV in the shop where they replaced a bad HVAC blower and now it only had a little bit of air coming out of the vents. They posed the question […]

  • SureTrack Community Fix: Underfloor Module Corrosion

    Everyone knows that moisture infiltrating electrical components is a bad thing. So why do manufacturers continue to put them in vulnerable locations? SureTrack community member markbritt had a Chevrolet Silverado in the shop where an airbag module under the carpet was corroded causing issues and once replaced, they couldn’t get the truck to start. They […]

  • SureTrack Community Fix: Constant Wipers

    Having windshield wipers when it rains is essential but if your wipers never turn off, that can be a real problem. SureTrack community member 1mrstit had a Buick Regal in the shop where the wipers that wouldn’t shut off. They posed the question to the community, and with the help of fellow community member Dmckemie12 […]

  • SureTrack Community Fix: No Start Audi

    Buying a 20 year old car has its risks so it’s wise to have them inspected first. If you don’t you may be surprised by immediate problems. SureTrack community member patriot tech had a 2001 Audi A4 in the shop that wouldn’t start and the new owners knew nothing about the car. They posed the […]

  • SureTrack Community Fix: BMW on the Blink

    When you have a blinking warning light but no symptoms or codes, and usual testing doesn’t find the cause, what do you do? SureTrack community member MIKEMCCOYS had a BMW 325Ci with a blinking ABS light but no codes and the ABS working. They posed the question to the community, and with the help of […]

  • SureTrack Real Fix: VV Timing is Everything

    When the Variable Valve Timing (VVT) solenoid is malfunctioning, the entire system can be compromised, which may result in intake and exhaust valves opening and closing at the wrong time. In the case of this Real Fix, a 2012 Nissan Qashqai got brought into the workshop with a check engine light illuminated and a quick […]

  • SureTrack Real Fix: Hi-Ho Silverado

    When you ride a horse, your “throttle control” is pretty simple either using the reins or your heels. Throttle control on vehicles used to be simple as well, a cable or linkage attached to the foot pedal on one end and the carburetor or throttle body on the other. But now we have throttle controls […]

  • SureTrack Community Fix: Windows on the Frontier

    Electrical issues be a challenge at times, even on a relatively simple system. When you introduce control modules into the mix it can get even more complicated. SureTrack community member tchrono had a Nissan Frontier pickup in the shop with power windows that didn’t work. After testing on their own they were stumped. They posed […]

  • SureTrack Real Fix: The recirculation of life

    The EGR valve plays a key role in regulating exhaust emissions and is a necessary component in countries and cities with strict emissions regulations in place. In this Real Fix the technician found an issue with the resistance of the exhaust gas recirculation valve causing the check engine list to remain on for the customer. […]