SureTrack Real Fixes

Learn what has worked for other technicians like you. Real Fixes are based on expert knowledge from professional technicians who have solved the same vehicle issues you may be facing, and cover just about every year/make/model combination that you’re likely to see in your shop.

  • SureTrack Real Fix: Tall Hatch Throttle Problem

    Follow this real fix to see how this throttle body issue was diagnosed and repaired. Vehicle 2010 Skoda Roomster 1.2L Petrol Title 17953, Replaced Throttle Body Complaint The customer states the check engine light is on. Cause Connected a scan tool and found code 17953 – Throttle Valve Controller: Malfunction. Performed a visual inspection of […]

  • SureTrack Community Fix: Rogue Communication

    Lack of communication with one or more modules in a vehicle can really slow down the diagnosis. SureTrack community member trannyman1 had a Nissan Rogue in the shop that wouldn’t drive and several codes. No communication with the TCM was the first problem. They posed the question to the community, and with the help of […]

  • SureTrack Real Fix: Particulate Problems

    Follow this real fix to see how a code P1445 was diagnosed and repaired. Vehicle 2016 Citroen Berlingo 1.6 Diesel Title P1445, Replaced Diesel Particulate Filter, Refilled Diesel Particulate Filter Additive Complaint The customer states the check engine light is on. Cause Connected a scan tool and found code P1445 – The Quantity Of Additive […]

  • SureTrack Community Fix: Exploring the Brakes

    Any time a customer works on their own car before bringing it to you, you’re not sure what you’re going to find. SureTrack community member schoolhouse2021 had a Ford Explorer in their shop where the owner had replaced the brake booster and master cylinder themselves, but the brake lights were now stuck on. A spongy […]

  • SureTrack Community Fix: Stretched Audi

    Technicians are at a disadvantage when a customer’s car has already been to another shop without resolution. They have to figure out what was done, and what to do next. SureTrack community member patriot tech had an Audi A4 in the shop that wouldn’t run and some parts had been replaced by another shop. They […]

  • SureTrack Real Fix: Live Data Leads to Solution

    Some diagnostic codes don’t point directly to the component or system causing the engine performance issue. Using the scan tool to monitor live data, along with thorough visual inspection are the keys to a successful resolution. Vehicle 2012 Opel/Vauxhall Mokka 1.4L Petrol Title P2270, P1101, Replaced Valve Cover Complaint The customer states the check engine […]

  • SureTrack Real Fix: Erratic Fuel Temperature

    Diagnosing this Seat is easy using a scan tool. The Scanner and lab scope were used to electronically prove the failure indicated by the trouble code and determine if it was the sensor or the wiring. Another fix successfully completed. Vehicle 2012 Seat Altea 2.0 Diesel Title 000387, Replaced Fuel Temperature Sensor Complaint The customer […]

  • SureTrack Community Fix: Wrong Plugs

    Sometimes you’ll be chasing your tail trying to fix an issue. You’ll find things along the way that might be the cause but it turns out to be something simple. SureTrack community member DNunez had a GMC Yukon in the shop with random misfires. They found several things to fix but still had the misfires. […]