SureTrack Real Fixes

Learn what has worked for other technicians like you. Real Fixes are based on expert knowledge from professional technicians who have solved the same vehicle issues you may be facing, and cover just about every year/make/model combination that you’re likely to see in your shop.

  • SureTrack Community Fix: Not an EVAP Leak

    Sometimes a customer thinks they know what’s wrong with their vehicle when they bring it into your shop, but that can just be a distraction. SureTrack community member bmaples had a Chevrolet Silverado in the shop where the customer thought they had an EVAP leak but it was something else. They posed the question to […]

  • SureTrack Community Fix: Uncool Caliber

    Once again summer is coming and driver’s want their air conditioning working, and they’re bringing them in for repair. SureTrack community member BradysHayden had a Dodge Caliber in the shop where the air conditioner wouldn’t come on. They posed the question to the community, and with the help of fellow community member Richard_C and others, […]

  • SureTrack Community Fix: Hummer Time

    Timing is everything, in life and engine operation. SureTrack community member Jeffytune had a low mileage 2006 Hummer H3 in the shop that they had to rebuild the cylinder head but then was setting a code for timing after reassembly. They posed the question to the community, and with the help of fellow community member […]

  • SureTrack Community Fix: Cabriolet Shimmy

    Older convertible vehicles can be prone to vibrations but when you also have brake pulsing, it may not just be the flexible body causing the issue. SureTrack community member wilhiteauto had an older Audi Cabriolet in the shop that had brake pulsation and a shimmy at highway speeds. The replaced all the brakes but still […]

  • SureTrack Real Fix: Hybrid Needs a Battery

    Hybrid vehicles can have more than one battery. and when one of those batteries has an issue, the car may not operate properly. Follow this Real Fix to see how a code P068A was diagnosed and repaired on this Ford Fusion. Vehicle 2011 Ford Fusion Hybrid 2.5L Title P068A, Replaced 12V Battery Complaint The customer […]

  • SureTrack Real Fix: Corrosion Commotion

    Corrosion can be a troublesome thing distorting parts so they become inefficient or at worse utterly useless. This 2009 BMW 2.0L X3 Diesel came into the workshop with the ABS light on. Following inspection, corrosion under the drive shaft tone ring was uncovered. Follow this Real Fix to see what was done to resolve the […]

  • SureTrack Community Fix: Hard Start Mazda

    A hard starting condition is annoying but might not bring a customer into the shop right away. They shouldn’t put it off since it could have a simple solution with the proper diagnostics. Follow this Real Fix to see how a hard starting Mazda 6i was diagnosed and what component was causing the issue. Vehicle […]

  • SureTrack Community Fix: RAM CAM

    The first modern cylinder deactivation system produced was the 1981 Cadillac V8-6-4 and that was a big flop. It’s now a common feature of multiple vehicles and generally trouble free. But when you have a vehicle so equipped and it has intermittent performance you might blame that system. SureTrack community member pdmason1492 had a 2013 […]

  • SureTrack Real Fix: Too Much Boost

    Turbochargers are a key component on some small diesel engines to get the maximum amount of power. But too much boost pressure can cause serious issues with the engine. Follow this Real Fix to see how a 2016 Mercedes-Benz Citan with a code P226B for high turbocharger boost pressure was diagnosed and the component that […]

  • SureTrack Community Fix: Tow It Again Mazda

    Towing a dead vehicle into a shop is a fairly common situation. But doing it three times is too much, especially when it won’t act up when it’s there. SureTrack community member ZachR had a Mazda Tribute that would stall hours away from the shop but not when it was there. They posed the question […]