When a customer brings you their car but leaves out a critical detail, either on purpose or not, it can wreak havoc on your diagnosis. SureTrack community member DYERDAD had a Pontiac Bonneville in their shop that was running poorly and they checked everything that could have been the obvious cause. What they didn’t know […]
Having a new issue pop up right when your custom comes to pick up their car can be frustrating and embarrassing. But sometimes there is no way you would have known. SureTrack community member bmaples had a BMW X3 SUV that they had repaired the blower on and parked it outside for the customer to […]
A car that can’t be locked is a security issue for the owner. Usually this comes down to a switch or a module problem but not always. SureTrack community member griffsautoservice had a Volkswagen Jetta that couldn’t be locked with the keys or the fobs. It was a head scratching problem for them but they […]
When the check engine light illuminates it could be for any number of reasons. In this case this Toyota Aygo was diagnosed with a throwout bearing fault. This bearing allows the clutch to smoothly operate within the gear box and is essential for proper clutch function. Vehicle 2010 Toyota Aygo 1.0 1KR-FE Petrol GB Title […]
The throttle body on vehicles controls the air provided to the engine for combustion. There several controls related to its function and when one goes bad the vehicle won’t run right. Follow this Real Fix to see how code P2101 was diagnosed on this vehicle and how the issue was resolved. Vehicle 2019 Chevrolet Suburban […]
Having to figure out what’s wrong with a vehicle after someone else works on it can be a challenge. In this case, a rebuilt transmission has to be torn down to find the cause. SureTrack community member MIKE1968 had a Ford F150 in the shop that would fall out of gear when coming to a […]
Sometimes being too cool is a bad thing, even though your dash is saying you’re too hot. SureTrack community member harristech had a Chevrolet Silverado in the shop where the A/C would stop working and the instrument cluster had a message about the engine being too hot. They posed the question to the community, and […]
When a drive shaft u-joint breaks it will usually disable the vehicle or cause some serious damage. This car kept on going. SureTrack community member bmaples had a BMW X3 where the front drive shaft fell out and was lost while the owner was driving and they needed help with what to look for when […]
Having two of the same car in your shop with the same issue is fairly uncommon. Hopefully the same fix works for both. SureTrack community member TurnageAutoCare had a two Chevrolet Cruzes that wouldn’t start. One came in that way and one got that way after an engine swap. They posed the question to the […]
Cruise control is a handy feature to use on long drives, but if it keeps shutting off, it can be frustrating. SureTrack community member Qualty1 had a Chevrolet Suburban where the cruise control would disconnect when using the turn signals. They posed the question to the community, and with the help of fellow community member […]