Would it creep you out if you’re driving along and your automatic transmission shifter decides to move to neutral on its own? SureTrack community member kamesautomotive had a Chevy Express van in their shop that did this but they knew it wasn’t haunted but wasn’t sure what the cause was. They posed the question to […]
Sometime we forget that the first place to start your diagnostics is the TSB library. SureTrack community member CESARS AUTO REPAIR had a Honda Accord in their shop that had a cold start rattle, they were headed down the path of changing timing chain components. They posed the question to the community, and with the […]
You’ve repaired your customer’s vehicle, road tested it with no issues, and park it outside so they can pick it up in the morning. When they do, something isn’t right. SureTrack community member 1Quick6 had a GMC Sierra in their shop that when the customer picked it up the day after the repairs, they found […]
You’ve got a car at your shop that you’ve sold to a customer but you can’t deliver it because it won’t pass state inspection because of an emissions monitor not setting. You’ve tried everything you can think of so you now ask your fellow community techs for help. SureTrack community member kweston had a Chevrolet […]
Your customer has a car with a misfire problem and it should be fairly simple to diagnose and repair. But once you start correcting issues, you’re not getting closer to a fix. SureTrack community member Taddia78 had a Honda Odyssey in their shop that had a misfire soon after starting. They posed the question to […]
SureTrack Real Fixes are a gold mine of diagnostic nuggets to help you troubleshoot more efficiently. Here are 5 tips, in the form of questions from auto repair techs, to help you get the most value from this powerful, time-saving resource. 1) Where does the information for the Real Fixes come from? Similar to our […]
The SureTrack Probable Component List gives technicians a quick start to building their diagnostic strategy for a code or symptom. This blog post includes the top 5 ways that the Probable Component list can help technicians become more efficient by using the list of SureTrack Probable Components. 1) How do I access the Probable Components? The […]
You’ve heard the saying the “two heads are better than one.” Well, how about thousands of heads – specifically heads of professional auto repair technicians filled with years of knowledge about fixing vehicles? The SureTrack Community is a collaborative, online tool in our ProDemand auto repair information software that you can use to ask and […]
Here’s the scenario. Customer drives car in needing engine replacement. Install replacement engine and car no longer starts as it should. You’ve checked everything you can think of and now you need the help of the community. SureTrack community member discountautoservicetn had a Chevrolet Spark in their shop that had no spark and wouldn’t start […]
You’re ready for that New Year’s Eve party so you hop in your trusty Honda Accord and drive off but the car stalls. Fortunately it starts up again and you’re on your way. But it happens again intermittently so you end up taking it to your favorite repair shop to get it fixed. Follow this […]