SureTrack Real Fixes

Learn what has worked for other technicians like you. Real Fixes are based on expert knowledge from professional technicians who have solved the same vehicle issues you may be facing, and cover just about every year/make/model combination that you’re likely to see in your shop.

  • SureTrack Real Fix: No Blower

    It is the actuator tests within the HVAC control module which are key to a speedy diagnosis in this case. Using the actuator tests and the lab scope together enables you to visually see the electronic signal from the HVAC control module to the blower motor resistor, this helps to confirm the fault is with […]

  • SureTrack Community Fix: Stop the Squeal!

    Squealing noises in vehicles typically have a couple common causes, such as belts or pulleys. But what if those aren’t the cause? SureTrack community member harristech had a Ford Ranger in their shop that had a squealing noise from the engine at times. They posed the question to the community, and with the help of […]

  • SureTrack Real Fix: Throttle Problem

    Full throttle ahead with a Snap-on Scan tool. See how this tool was used for the the code scan feature to identify the cause of the engine light being illuminated giving a starting point for your diagnosis. Vehicle 2011 Citroen DS3 1.6 Petrol Title P061F, P2101, Replaced Throttle Body Complaint The customer states the check […]

  • SureTrack Community Fix: Not So Good Vibrations

    Vibrations that only happen when you’re driving can be very hard to diagnose and sometimes can lead you away from the actual cause. SureTrack community member Jeffytune had a Subaru Crosstrek in their shop that had such a vibration and thought it was coming from the engine. They posed the question to the community, and […]

  • SureTrack Real Fix: Lost its Sparkle

    Issues with the throttle position sensor on a vehicle are usually pretty easy to diagnose, but sometimes you have to dig deeper to find the issue. Follow this Real Fix to see how the problem with this Spark’s throttle control was diagnosed and repaired. Vehicle 2013 Chevrolet Spark LS 1.2L Title P2135, Replaced Throttle Body […]

  • SureTrack Real Fix: Pedal Diagnostics

    When a check engine light comes on and a code P2127 appears, it’s time to start the process of elimination using more diagnostic tests. Diagnosing this type of fault is made so much easier with Triton or the Zeus as the live data can be used to monitor the accelerator pedal position. The Scope enables […]

  • SureTrack Community Fix: It’s not a misfire!

    When a vehicle has a misfire symptom, you start with the basics and go from there. If you check and recheck everything, you as the experts for help. SureTrack community member bmaples had a Ford Explorer in their shop that would stumble or cutout above 45mph but they checked everything and that wasn’t it. They […]

  • SureTrack Community Fix: Mirror Mirror

    Chasing your tail around trying to solve a problem with a sensor that doesn’t exist can be very frustrating, especially when you find out why it’s not there. SureTrack community member ProAutoValdosta had a Ford F250 Super Duty truck that had a code for a bad reading on the ambient air temperature sensor but they […]

  • SureTrack Community Fix: Ratchet Drop

    Having an tool accident while working on a customer’s car can lead to big issues. SureTrack community member Richard_C had a GMC Envoty in their shop for a head gasket change and when the tech was done, they accidentally shorted the battery and then the truck wouldn’t start. They posed the question to the community, […]

  • SureTrack Community Fix: Green Monster Strikes Again

    Corrosion is a horrible monster. But never more insidious than when it affects the wiring. SureTrack community member carls4460 had a Ford F350 Super Duty truck that was towed in for a no-start condition. They thought they found the cause but that didn’t fix it. They posed the question to the community, and with the […]