SureTrack Real Fixes

Learn what has worked for other technicians like you. Real Fixes are based on expert knowledge from professional technicians who have solved the same vehicle issues you may be facing, and cover just about every year/make/model combination that you’re likely to see in your shop.

  • SureTrack Community Fix: Audi Sensor Resistance

    It’s difficult to identify a diagnosis when a vehicle rolls into the shop with a check engine light, and the scan tool brings up a variety of codes. With the help of the SureTrack Community, this Audi A6 was quickly corrected and back on the road in no time. The post provides a detailed account of the diagnostic steps taken, including the use of scan tools, lab scopes, and multimeters to identify the problem and find a resolution.

  • SureTrack Community Fix: Wrong Signals

    The SureTrack community proved its strength yet again when a member posted about a 2010 Volvo XC90 in their shop. The vehicle had a check engine light illuminated and was experiencing a loss of power, much to the customer’s frustration. Eager to resolve the problem, the technician posted the question to the community, and with the help of fellow knowledgeable members and the use of a multi-meter on a Snap-on scan, they were able to identify the root cause and solve the issue quickly.

  • SureTrack Community Fix: Toyota Limp Mode

    It’s difficult to diagnose the issue when after various repairs, the same code will not budge. SureTrack community member VT-David had a Toyota Camry in the shop with a transmission issue and code even after a transmission overhaul. The pressure control for the SL2 Solenoid was the first problem. After the Solenoid was replaced and ensuring wiring is not damaged, the same code still appeared […]

  • SureTrack Community Fix: Fast Fix

    This fix illustrates the power of the SureTrack community to quickly help a fellow tech solve a problem in less than 30 minutes. SureTrack community member Jarrett@firstclassautorepairllc had a Chevrolet Equinox in the shop with a lack of power issue. They posed the question to the community, and with the help of fellow community member […]

  • SureTrack Real Fix: Tall Hatch Throttle Problem

    Follow this real fix to see how this throttle body issue was diagnosed and repaired. Vehicle 2010 Skoda Roomster 1.2L Petrol Title 17953, Replaced Throttle Body Complaint The customer states the check engine light is on. Cause Connected a scan tool and found code 17953 – Throttle Valve Controller: Malfunction. Performed a visual inspection of […]

  • SureTrack Community Fix: Rogue Communication

    Lack of communication with one or more modules in a vehicle can really slow down the diagnosis. SureTrack community member trannyman1 had a Nissan Rogue in the shop that wouldn’t drive and several codes. No communication with the TCM was the first problem. They posed the question to the community, and with the help of […]

  • SureTrack Real Fix: Particulate Problems

    Follow this real fix to see how a code P1445 was diagnosed and repaired. Vehicle 2016 Citroen Berlingo 1.6 Diesel Title P1445, Replaced Diesel Particulate Filter, Refilled Diesel Particulate Filter Additive Complaint The customer states the check engine light is on. Cause Connected a scan tool and found code P1445 – The Quantity Of Additive […]

  • SureTrack Community Fix: Exploring the Brakes

    Any time a customer works on their own car before bringing it to you, you’re not sure what you’re going to find. SureTrack community member schoolhouse2021 had a Ford Explorer in their shop where the owner had replaced the brake booster and master cylinder themselves, but the brake lights were now stuck on. A spongy […]

  • SureTrack Community Fix: Stretched Audi

    Technicians are at a disadvantage when a customer’s car has already been to another shop without resolution. They have to figure out what was done, and what to do next. SureTrack community member patriot tech had an Audi A4 in the shop that wouldn’t run and some parts had been replaced by another shop. They […]

  • SureTrack Real Fix: Live Data Leads to Solution

    Some diagnostic codes don’t point directly to the component or system causing the engine performance issue. Using the scan tool to monitor live data, along with thorough visual inspection are the keys to a successful resolution. Vehicle 2012 Opel/Vauxhall Mokka 1.4L Petrol Title P2270, P1101, Replaced Valve Cover Complaint The customer states the check engine […]