SureTrack Real Fixes

Learn what has worked for other technicians like you. Real Fixes are based on expert knowledge from professional technicians who have solved the same vehicle issues you may be facing, and cover just about every year/make/model combination that you’re likely to see in your shop.

  • SureTrack Community Fix: Check the FPR Screen

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    When you’re not familiar with a particular engine, it’s great to get help from experts. And the SureTrack Community is ready to help. SureTrack community member Nhaugen had a GMC Sierra Duramax diesel in the shop that wouldn’t start. Since they weren’t that familiar with these engines, they posed the question to the community, and […]

  • SureTrack Community Fix: Rich Honda

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    Sometimes assuming something is not the cause of your problem leads to doing a lot of extra work just to end up in the same place. SureTrack community member perkins1987 had a Honda Ridgeline in their shop that was running rich and had the check engine light on. They posed the question to the community, […]

  • SureTrack Community Fix: Pilot Light On

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    When the battery warning light comes on but the vehicle is charging as it should, you need to figure out what could cause that issue. SureTrack community member Richard_C had a Honda Pilot in their shop where the battery warning light is always on but no issues are found immediately. They posed the question to […]

  • SureTrack Real Fix: ABS Code P0040

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    Anti-lock brake system codes are usually reliable at pointing to the component at fault, but not always. You should always follow the complete diagnostics to fix it right the first time. Follow this Real Fix to see how a code P0040 on this 2007 Buick Terraza was diagnosed and the component that caused the problem. […]

  • SureTrack Community Fix: Routine Service Causes Issues

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    Doing routine maintenance on your customer’s car and then having a new problem on the test drive can sure ruin your day. SureTrack community member Taddia78 had a BMW X5 in their shop that had multiple misfires after doing maintenance. They posed the question to the community, and with the help of fellow community member […]

  • SureTrack Community Fix: Stuck Sunroof

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    Technicians always want to complete the repairs of a customer vehicle but sometimes that doesn’t happen for various reasons. SureTrack community member rsm110 had a Ford F250 Super Duty in their shop where the sunroof wouldn’t open. They posed the question to the community, and with the help of fellow community member DAG1365, and others, […]

  • SureTrack Community Fix: Jerky Passat

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    Driveability problems can be caused by many things. And when you have multiple candidates you always want to start with the basics which are usually the most economical repairs. When that doesn’t work, you can come to the Community for help. SureTrack community member alltune had a Volkswagen Passat in their shop that would jerk […]

  • SureTrack Community Fix: Blowing Hot Air

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    Continuing our theme of air conditioning issues, here’s a problem with the A/C cutting off. SureTrack community member meadows1 had a Cadillac Escalade in their shop where the A/C would cut off after driving a while. They posed the question to the community, and with the help of fellow community member Poppyshop and others, they […]

  • SureTrack Community Fix: Slow To Get Going

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    Sometimes you don’t know if you’ve fixed a vehicle immediately afterward since it needs time to relearn. SureTrack community member MICHAEL2PINE17TRANSMISSIONS had a Chevrolet Silverado in their shop that had a problem accelerating. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to […]

  • SureTrack Community Fix: Intermittent Blower

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    Here’s another mid-summer air conditioning issue. And this time the customer did not tell the shop that they had already replaced some parts. SureTrack community member juniur had a Ford Edge in their shop where the air conditioner blower wouldn’t keep blowing. They posed the question to the community, and with the help of fellow […]