Any time a customer works on their own car before bringing it to you, you’re not sure what you’re going to find. SureTrack community member schoolhouse2021 had a Ford Explorer in their shop where the owner had replaced the brake booster and master cylinder themselves, but the brake lights were now stuck on. A spongy […]
Technicians are at a disadvantage when a customer’s car has already been to another shop without resolution. They have to figure out what was done, and what to do next. SureTrack community member patriot tech had an Audi A4 in the shop that wouldn’t run and some parts had been replaced by another shop. They […]
Some diagnostic codes don’t point directly to the component or system causing the engine performance issue. Using the scan tool to monitor live data, along with thorough visual inspection are the keys to a successful resolution. Vehicle 2012 Opel/Vauxhall Mokka 1.4L Petrol Title P2270, P1101, Replaced Valve Cover Complaint The customer states the check engine […]
Diagnosing this Seat is easy using a scan tool. The Scanner and lab scope were used to electronically prove the failure indicated by the trouble code and determine if it was the sensor or the wiring. Another fix successfully completed. Vehicle 2012 Seat Altea 2.0 Diesel Title 000387, Replaced Fuel Temperature Sensor Complaint The customer […]
Sometimes you’ll be chasing your tail trying to fix an issue. You’ll find things along the way that might be the cause but it turns out to be something simple. SureTrack community member DNunez had a GMC Yukon in the shop with random misfires. They found several things to fix but still had the misfires. […]
Diesel engines producing black smoke is nothing new, but what happens when you get a check engine light illuminated with this? Live data, a lab scope, and a multimeter were used in this case to verify the fix when no obvious sign of the issue was found upon visual inspection. Vehicle 2009 Mercedes-Benz Sprinter 2.2 […]
Sometimes you need to go back to an old-fashioned method to diagnose a problem and find the cause. SureTrack community member Peirs13 had a GMC Sierra pickup in their shop that ran great but would intermittently go into limp in mode and set a bunch of codes. They did all the normal testing for the […]
At times, a road test is the only way to narrow down the cause of a problem. Being able to view live data during the road test makes it much easier. Follow this real fix to see how a code 008213 for the intake manifold flap position sensor was diagnosed and repaired. Vehicle 2011 Volkswagen […]
Remember when you pulled a lever, or stepped on a pedal to set the parking brake? Electronic parking brakes have proliferated through the automotive industry introducing another system to diagnose. SureTrack community member HHBA1 had a Mazda CX-5 that was setting parking brake codes and they were going down the path of replacing the module. […]
This Audi was soon back to reading the correct exhaust gas temperature in this quick fix. Using live data from a Snap-on Scan Tool was a valuable resource saving time and getting to the fix quicker. Vehicle 2012 Audi A1 1.6 Diesel Title 14355, P242A, P242B, Replaced Exhaust Gas Temperature Sensor (B1-S3) Complaint The customer […]